What to expect: Your doctor’s office will submit a prior authorization to your insurance company. Most are approved within a few weeks.

What to do: Call your doctor’s office if you don’t hear anything in 2 weeks.

What to expect: There are programs available to help you afford FABHALTA.

What to do: Ask your pharmacist about affordability programs you may qualify for. Check out the Novartis Patient Support page for more information on available programs.

What to expect: A specialty pharmacy (SP) will reach out to coordinate shipment with you.

What to do: You must speak with the SP pharmacist to schedule your FABHALTA delivery. 

• You will receive a 30-day supply

• The specialty pharmacy should call you to reschedule your refill 5 to 10 days before you run out

• If you are running low on your medication and haven’t heard from your specialty pharmacy, call them ASAP 

You must answer the phone or return pharmacy phone calls to schedule your FABHALTA delivery.

• Biologics by McKesson (800-850-4306)

• CareMed^‡ (877-227-3405)

• Please make sure that the specialty pharmacy’s phone number has not been blocked by your phone or carrier. Please make sure to check your voicemail and give them a call back.

A dedicated Novartis Patient Support (NPS) team will provide ongoing support throughout your FABHALTA treatment.

Novartis does not recommend or require the use of any particular pharmacy.
Data on file. FABHALTA Novartis Hub Patient Services and Specialty Pharmacy payer coverage outcome data.
Novartis Pharmaceuticals Corp; 2026.